Refund Policy
Last updated: 21 August 2026
This policy applies to all paid subscriptions on Jitura (jitura.com), operated by Jitura Technologies, regardless of the payment method used — credit/debit card (via Stripe) or FPX online banking / e-wallet (via Fiuu).
No refunds
All subscription payments are final and non-refundable, including partial-period and unused-time amounts. This applies to monthly and yearly plans, and to every supported payment method. We do not offer pro-rated or partial refunds when you downgrade or cancel mid-cycle.
Cancel anytime
You may cancel your subscription at any time from your Dashboard or by contacting support. Cancelling stops future renewals — you keep access to your paid plan until the end of the billing period you already paid for, then your account moves to the free tier. No further charges are made after cancellation.
Billing errors
If you believe you were charged in error — for example, a duplicate charge for the same billing period — contact us and we will investigate and correct genuine billing mistakes. This is separate from the no-refund policy above, which covers change-of-mind cancellations and unused time.